Customer Service
| Module 1 | Customer Service |
| Unit 1 | Customer Service PreTest |
| Unit 2 | 4 Reasons Why You Should Have a Customer Service Plan |
| Unit 3 | 8 Qualities of Exceptional Customer Service Teams |
| Unit 4 | Five Steps Building a Culture of Great Customer Service |
| Unit 5 | 8 Efficient Ways Managing Customer Complaints |
| Unit 6 | 4 Things to do to handle an Unexpected Customer Complaint to Perfection |
| Unit 7 | 5 Things to Ensure That You Have Achieved Customer Excellence |
| Unit 8 | Customer Service PostTest |